Advanced Communication Skills

Course Overview

• Identify different thinking styles to be more persuasive
• Understand fear and positive psychology through the Belief Cycle
• Manage challenging relationships and resolve conflict under pressure
• Use questioning techniques to uncover needs and identify issues
• Achieve the best outcomes whatever the proposal, situation or personality
• Mapping your key influencing

What will I get out of it?

• Ability to influence others and be assertive
• Different thinking styles, and discernment to implement them
• Building blocks for a relationship management strategy
• Confidence to banish fear and use the principles of positive psychology
• Improved professional image and personal capital

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