Developing Your Personal Impact

This training programme has been designed to help you develop your self-awareness of how you come across to others. It will enable you to think differently about your day-to-day interactions, assess your own style and identify ways to develop new and highly effective approaches to enhance your personal impact.

You will be challenged to be open and honest both in receiving feedback on others’ perception of you, and also in giving feedback to other members of the group. It will help you to project the image and impression you want to create in the workplace.

Is it right for me?

If you’re looking to improve your interpersonal skills and develop better working relationships with others, this course will give you the environment, support and guidance to create your personal strategy for improvement.

This programme is also helpful for those looking to deliver a high impact performance at an interview.

What will I learn?

By the end of this course you will be able to:

• Analyze your perception of yourself and how that correlates with that portrayed to others
• Identify your strengths and weaknesses in interpersonal relationships and gain tips and techniques on how to build and develop them
• Recognize different social styles in practice and how they affect the communication process
• Understand why and how conflict arises and how to deal with it effectively
• Recognize the impact of your response on the impression you have on others
• Develop a strategy so you can personally apply the skills and techniques to your own situations, through peer coaching activities.

The course covers the following areas:

• Perception of Yourself and the Image Portrayed to Others
  • Defining assertive, aggressive and submissive behaviour – how do others perceive you?
  • Presenting your point of view
• Your Strengths and Weaknesses and Tips and Techniques
  • The dynamics of interpersonal relationships
  • Effective communications skills
  • Adopting appropriate body language and voice tone to be consistent with the message you intend
  • The essence of assertiveness and its value for you personally and in the workplace
• Social Styles in Practice
  • What are the different social styles and which is your comfort zone?
  • How do you display this preference and how does that affect your communication with others?
  • How to develop flexibility between the styles to build more effective relationships with all styles
• Dealing with Conflict
  • How to deal successfully with negative behaviour
  • Handling personal attacks professionally and dealing with sensitive issues confidently
• Personal Development
  • Making positive changes in your interpersonal style to fit your personal strategy
  • Developing your skills when giving and receiving feedback
  • Practising active listening skills and effective questioning techniques

There are currently no events scheduled for this course. If you would like to enquire about the availability of this course or request that you be informed when an event is scheduled, please use the contact us options.